Terms & Condition

SMS MESSAGING TERMS & COMPLIANCE

1. PROGRAM DESCRIPTION

VAN GROUP, L.L.C. offers an SMS messaging program to send appointment-related and customer support messages to users who have provided prior express written consent.

By opting in, you agree to receive SMS messages from VAN GROUP, L.L.C. at the phone number provided. These messages may include appointment confirmations, appointment reminders, rescheduling updates, and customer support communications.
Opt-in is collected via web forms at https://thevangroup.com/ with a dedicated, unchecked checkbox for SMS consent. Consent is not a condition of purchase.

2. MESSAGE FREQUENCY

Message frequency varies based on your interactions, appointments, and service activity.

3. CANCELLATION INSTRUCTIONS (OPT-OUT)

You may opt out at any time by replying STOP to any message received from VAN GROUP, L.L.C.
After you send STOP, you will receive a one-time confirmation message. After that, you will no longer receive SMS messages from us unless you opt in again.

4. HELP & SUPPORT

For assistance, reply HELP to any message.
You may also contact us directly:

VAN GROUP, L.L.C.
Phone: +1 318-329-6318
Email: Wayne@thevangroup.com
Website: https://thevangroup.com/

5. MESSAGE & DATA RATES

Message and data rates may apply for messages sent to you from us and from you to us. Charges depend on your mobile carrier and plan.

6. CARRIER LIABILITY

Wireless carriers are not liable for delayed or undelivered messages.

7. SUPPORTED CARRIERS

This program is supported by major U.S. carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers. Carrier support may change without notice.

8. ELIGIBILITY

You must be at least 18 years old or have permission from a parent or legal guardian to participate.

9. PRIVACY POLICY

We respect your privacy. Your information will be used in accordance with our Privacy Policy. View our Privacy Policy here: https://thevangroup.com/privacy-policy We do not sell or share your personal information with third parties for marketing purposes.

10. COMPLIANCE STATEMENT

VAN GROUP, L.L.C. complies with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

GENERAL TERMS

This website (the “Site”) is owned and operated by VAN GROUP, L.L.C. (“Company,” “we,” or “us”). By accessing or using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply.
We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of those changes.

INTELLECTUAL PROPERTY RIGHTS

• Vendors assisting with operations (payment processing, scheduling, SMS delivery)
• All providers are contractually required to maintain confidentiality and security

OUR LIMITED LICENSE TO YOU

All content on this Site is the property of VAN GROUP, L.L.C. or its licensors and is protected by applicable intellectual property laws. You may use the Site for personal, non-commercial use only. You may not copy, reproduce, or distribute content, modify or create derivative works, or sell or exploit Site materials. You may download or print one copy for personal use, provided all copyright notices remain intact.

YOUR LICENSE TO US

By submitting content (including comments, posts, images, or videos), you represent that you own or have permission to use such content.
You grant VAN GROUP, L.L.C. a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, distribute, and display such content.

DISCLAIMERS

We may provide links to third-party websites. These links do not imply endorsement or responsibility for their content or services.
All content and services on this Site are provided “as is” without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose.


You agree to indemnify and hold harmless VAN GROUP, L.L.C.  and its affiliates from any claims arising from your use of the Site or violation of these Terms.

ONLINE COMMERCE

Certain sections of the Site may allow purchases from third-party vendors.
VAN GROUP, L.L.C. is not responsible for the quality, accuracy, or reliability of third-party products or services. Transactions with third parties are solely between you and the vendor.

REGISTRATION & ACCOUNT SECURITY

You agree to provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access, contact us immediately at Wayne@thevangroup.com.

TERMINATION

We reserve the right to suspend or terminate access to the Site at our discretion, without notice, for violations of these Terms or unlawful conduct.

GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which VAN GROUP, L.L.C. operates. Any disputes shall be resolved through binding arbitration in that jurisdiction.

CHANGES TO THESE TERMS

We may update these Terms from time to time. The most current version will always be available on our website.

CONTACT INFORMATION

VAN GROUP, L.L.C. 
Phone: +1 318-329-6318
Email: Wayne@thevangroup.com
Website: https://thevangroup.com/

By using our website and services, you agree to these Terms of Service.